Terms of Use

By accessing or using the CORE Counselling & Mental Health Services website (core-counselling.ca), you agree to be bound by these Terms of Use in their entirety. If you do not agree with any part of these terms, you must discontinue use of this website immediately. These Terms of Use apply to all visitors, users, and others who access or use this website. They are to be read in conjunction with our Privacy Policy and Website Disclaimer, which are incorporated herein by reference.

This website provides general information about counselling services offered by Katie Reed, B.S.W., M.S.W., R.S.W. (OCSWSSW Registration #860578). Nothing on this website constitutes counselling, psychotherapy, social work services, medical advice, psychiatric advice, legal advice, diagnosis, or treatment of any kind. The information provided is for general informational purposes only and is not a substitute for professional advice tailored to your individual circumstances. Use of this website — including submitting a contact or booking inquiry form — does not establish a therapeutic, professional, fiduciary, or contractual relationship of any kind between you and CORE Counselling & Mental Health Services or Katie Reed. A therapeutic relationship is established only after formal intake procedures have been completed, the appropriateness of services has been determined, and written informed consent has been obtained and documented in accordance with OCSWSSW Standards of Practice.

Reasonable efforts are made to ensure that information on this website is accurate, current, and consistent with applicable legislation, professional standards, and best practices at the time of publication. However, information may change without notice and no warranty is made as to its completeness, accuracy, or fitness for any particular purpose. In accordance with OCSWSSW advertising standards, no guarantee of therapeutic outcome is made or implied anywhere on this website. Counselling outcomes vary depending on individual circumstances, the nature of the presenting concerns, client engagement, and other factors outside the control of the practitioner. Descriptions of services on this website are informational only and do not constitute a promise or representation of results.

Katie Reed is a Registered Social Worker governed by the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and is bound by its Standards of Practice, Code of Ethics, and all applicable regulatory requirements under the Social Work and Social Service Work Act, R.S.O. 1998, c. 31. These Terms of Use do not limit, modify, or supersede any professional obligations owed under OCSWSSW Standards of Practice or applicable Ontario legislation. To the fullest extent permitted by applicable law, CORE Counselling & Mental Health Services and Katie Reed shall not be liable for: • Any loss, harm, or damage arising from reliance on general information published on this website • Decisions made by a visitor based on content published on this website • Any claim that website content constitutes professional advice or a professional recommendation • Interruptions, errors, or unavailability of this website or its content Nothing in this section limits liability for gross negligence, wilful misconduct, or any liability that cannot be excluded by law.

When you submit a form, send an email, or otherwise communicate with CORE Counselling & Mental Health Services electronically, you acknowledge that: • Electronic communications are not monitored continuously or in real time • This website and associated email accounts are not crisis or emergency services • Sensitive personal or clinical information should not be transmitted through web forms or unencrypted email • Submitting a form or sending an email does not establish a therapeutic relationship • We will do our best to respond within 48 hours, but response times are not guaranteed If you are experiencing a mental health emergency, call 911, contact 9-8-8 (Suicide Crisis Helpline — call or text, available 24/7), or attend your nearest emergency department.

The collection, use, and disclosure of personal information submitted through this website is governed by our Privacy Policy, available at core-counselling.ca/privacy, and by the Personal Health Information Protection Act (PHIPA, Ontario) and the Personal Information Protection and Electronic Documents Act (PIPEDA), as applicable. By submitting a form on this website, you consent to the collection and use of your information as described in our Privacy Policy.

This website may contain links to third-party websites, including community resources, professional organizations, and crisis services. These links are provided for convenience and informational purposes only. CORE Counselling & Mental Health Services does not control, endorse, or assume responsibility for the content, privacy practices, accuracy, or availability of any third-party website. Access to third-party websites is entirely at your own risk. The inclusion of a link does not imply endorsement of the linked organization or its services.

All content on this website — including text, branding, logos, graphics, service descriptions, and educational materials — is the property of CORE Counselling & Mental Health Services unless otherwise stated, and is protected by applicable Canadian copyright and intellectual property law. Unauthorized reproduction, distribution, modification, or commercial use of any content on this website is prohibited without prior written permission from CORE Counselling & Mental Health Services.

CORE Counselling & Mental Health Services reserves the right to update or modify these Terms of Use at any time without prior notice. The effective date of the most current version is noted at the top of this page. Continued use of this website following any changes constitutes your acceptance of the revised Terms.

These Terms of Use are governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles. Any dispute arising from or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of the Province of Ontario.

Questions about these Terms of Use may be directed to: Katie Reed, R.S.W. CORE Counselling & Mental Health Services 1227 Marentette Ave, Windsor, Ontario Email: [email protected] Phone: 226-773-8077